22 May 2016

10 Tips for Trouble Free Publishing in EverWeb

No Comments EverWeb, Software, Tips and Tricks

Publishing your website to the Internet takes just the click of a button with EverWeb. It’s satisfying knowing that your hard work’s almost paid off and your website soon to go live for the world to see. But what happens if it doesn’t work or its taking so long that you think the publishing process has stalled completely? Our Q&A session below takes a look at some common questions that get asked about publishing with EverWeb, and the steps you can take to help resolve such issues.

Q. How do I know that my website’s still publishing and not stalled?
A. There are a couple of ways to check that your website is still publishing. Once EverWeb has processed the website project file, the upload to server process continues in background. You’ll notice a progress circle indicator appearing to the right of your website name in the Web Page List. The circle should fill as publishing progresses. Alternatively, go to the Site Publishing Settings (use the File-> Edit Publishing Settings menu) where you can see each file being uploaded to the server.

Q. When I publish my website it doesn’t appear on the Internet.
A. Check that you’ve published your website to the right location. It could be that you’ve published to your local hard disk instead of the Internet. In the File-> Edit Publishing Settings menu check that ‘Publish To’ is set to ‘EverWeb’ or ‘FTP Server’ and not ‘Folder’, then try publishing again.

Q. I’ve updated my website project and published it but the changes don’t appear on the Internet.
A. Clear your browser history or try refresh the page a few times. In some cases you may need to quit and relaunch your browser.

Q. Can I publish my website to the Internet using a trial version of EverWeb?
A. The only difference between a trial version of EverWeb and a purchased version is that you cannot publish either locally or to the Internet with the trial version. You’ll need to purchase EverWeb to publish.

Q. I’ve uploaded a website using FTP but EverWeb publishes pages I’ve recently deleted. If I publish to ‘Folder’ it works fine. However, when trying to publish via FTP again the deleted pages get published!

A. Use File -> Publish Entire Site to republish the whole website again. You may have been using the ‘Publish’ button which only publishes changes. In this instance, a complete publish of the website may be needed.

Q. I’ve just switched to an EverWeb+Hosting account, but when I publish my website I still see the old one in my browser.

A. When switching to EverWeb+Hosting you need to update the ‘nameservers’ as they tell a domain which server to point to. The process can take up to 72 hours to completely update so bear this in mind when you are planning your switch over. An EverWeb tech note on nameservers will walk you through the process…

The second possibility is that you may be looking at an old URL for your old website. browsers often have autofill enabled when you start typing

Last but not least, quit and restart your browser as this will clear the browser cache.

Q. When I try to publish my website it gets stuck part way through.

A. This could be a firewall related issue. It could also be related to using networks in hotels or public places where certain types of Internet connection may be blocked or restricted.

Alternatively check to see if you are publishing via FTP over SSH. EverWeb only supports publishing via regular FTP or via FTP over SSL. In EverWeb go to the EverWeb-> Preferences… menu. In the Account tab deselect ‘Use Secure Publishing’. If you still have problems, uncheck ‘Use passive publishing connections’ in the ‘Publishing’ tab of the Preferences.

Q. I’ve published my website via FTP but hours later it’s still not visible on the Internet.

A. It’s possible that the directory/pathname is incorrect so the files don’t go to where they should go! Check the Directory/Path details in the File -> Edit Publishing Settings menu then try again.

Q. My website publishes but really slowly!

A. If you have a large number of images or if the image files you use are large, this may slow publishing. Large image files could also result in slow page loading in browsers. Optimize large image files before importing them in. When importing a large TIFF PSD or PDF file, EverWeb asks if you want to optimize it to web resolution.

If you’ve already imported large image files, remove them from the Assets List. This will keep the image place holder on the page. Drag and drop the optimised version of the image on to the placeholder to complete the task.

Q. Any general tips on publishing with EverWeb

A. Always keep your copy of EverWeb up to date with the latest release. There are always improvements, enhancements and optimisations with every release.

If you do experience problems with publishing, check the EverWeb forums to see if others have had the same or similar problems.

Check to see if the problem is related to your Hosting Provider

There’s always the option to log a ticket with EverWeb Support.

Do you have any publishing hints and tips that you’d like to share with the community? Let us know in the comments section below!

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